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Privacy policy

Privacy notice
This privacy notice (“Privacy Notice”) sets forth the terms under which the personal data of our users in our website is managed are established, through their legitimate treatment, controlled and informed, with the purpose to guarantee their privacy, as their right to informative auto determination.

Legal name and address
TransMaquila INC. and its subsidiaries and affiliates (“TransMaquila”), with official business address at 5771 S Padre Island Hwy, Brownsville, TX 78521, United States, pursuant to the Federal Law for the Protection of Data in Possession of Private Companies or Individuals, hereby notifies this Privacy Notice.

Personal Data subject to this Privacy Notice
The personal data subject to this Privacy Notice includes the following information of the titleholder: name, email address, home address, Federal Taxpayer’s ID, Personal Identification Number, phone numbers, and financial and economic data.

Use of personal data
TransMaquila will not disclose your personal data nor use it for any commercial purposes, and it will be used exclusively for responding to:
Any comments, doubts or complaints made by the user in the comments section.
Any claims made by the user in the Transparency Helpline.

Personal data will be kept in the strictest confidentiality and will not be disclosed nor shared with third parties. TransMaquila subsidiaries and/or affiliates are not considered third parties and they may use the personal data for any of the purposes mentioned above.

Use of cookies
We inform you that our website uses cookies with the purpose of administering and monitoring the use that is given to it, and to recognize you when you use or return to our website.
A cookie is a small data file that can be saved in the hard drive of your computer or electronic device when surfing a specific website, allowing the site and the user’s browser to exchange information related to the user’s status.  Such information may reveal ways to identify the user’s session, authentication, and preferences as well as any data stored by the browser related to the website. You can choose to browse our website without accepting cookies. If cookies are not enabled, you can still browse our website, but you may not be able to use some features of the website. This information is collected to enable our website to work correctly, to evaluate its use, and to support promotional campaigns.

Personal Data Protection
Personal data will be safeguarded under the strictest confidentiality and we will not allow any use of this data distinct from the previously mentioned uses except in case of any changes to the Privacy Notice.
For the collection of personal data, we adhere to all the protection principles cited by law, such as legitimacy, quality, consent, information, purpose, loyalty, proportionality and accountability.
Personal data will be collected directly from the titleholder via personal request, or through other optic, sound or visual media, including our web site, any online services, among others.
TransMaquila has the necessary and sufficient methods of administrative, technical and physical security to fully protect your personal data against any damage, loss, alteration, destruction, misuse, disclosure or unauthorized access and use.
All personal data is safeguarded in data bases and computer equipment that contains all the security features necessary to prevent any loss or theft of information. Among the tools that TransMaquila uses as part of our commitment to maintain information security and to prevent unauthorized access are antivirus protection tools and web filtering.
The security tools on information mentioned in the above paragraph are supported by an internal information security policy that clearly outlines the security measures to take into consideration when accessing our information/data systems, with such policy being reinforced constantly.

ARCO Rights
Access: You have the right to know what personal data we have about you, what we use it for, and the conditions of its use.
Rectification: You have the right to request the correction of your personal data in case it is out of date, incorrect or incomplete.
Cancellation: You have the right to request that we delete your personal data.
Opposition: You have the right to oppose to the use of personal data for specific purposes.

To learn about the procedures and requirements to exercise these rights of Access, Rectification, Cancellation and Opposition, please send a request in writing to: Attn: Department of Personal Data 5771 S Padre Island Hwy, Brownsville, TX 78521, United States.

Changes to the Privacy Notice
TransMaquila reserves the right to modify, change or update its Privacy Notice at any time, to comply with any new legal requirements or internal policies, or for any other cause and will immediately make the changes public in its offices, web sites or through the means determined necessary.

Any changes will be notified to you by email. TransMaquila does not undertake any responsibility if you do not receive the email notification regarding our Privacy Notice if there is a problem with your email account or any data transmission problems on the Internet.